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About Our Products
Yes. Every piece is carefully handmade using high-quality crochet techniques and premium materials.
Our products are made with carefully selected, high-quality yarns and materials to ensure durability, comfort, and a beautiful finish.
- Hand wash gently in cold water.
- Do not bleach.
- Lay flat to dry.
- Avoid prolonged exposure to direct sunlight.
- Store in a cool, dry place.
Yes. Because every item is handmade, no two pieces are exactly alike. These small differences are part of their charm and authenticity.
Orders
Yes. We are happy to create personalized designs depending on availability and project requirements.
Production time depends on the complexity of the design, but most custom orders are completed within 3–10 business days.
If your order has not yet entered production or been shipped, please contact us as soon as possible and we’ll do our best to help.
Shipping & Delivery
Ready-made items usually ship within 1–3 business days.
Made-to-order products generally require 3–10 business days before shipping.
Yes. We ship worldwide.
Yes. We deliver across all regions of Morocco. Delivery times may vary depending on your location.
Returns & Exchanges
Due to the handmade nature of our products, returns are generally not accepted. However, if your item arrives damaged or there is an issue with your order, please contact us and we’ll do our best to find a suitable solution.
Please contact us within 48 hours of receiving your package, including photos of the item. We will review your request and assist you promptly.
Contact
You can reach us through the contact information provided on our website or via our official social media pages.